Informativa sui rimborsi

We want you to be completely satisfied with your purchase. If you are not satisfied with your purchase, you may return it according to our Returns Policy.

Returns

Crono Zee will gladly accept returns of unused, unworn, unwashed, unaltered, and undamaged items within 14 days of the date on which items are delivered to you. You may also return any pre-ordered items within 14 days of receiving the items. Your items must be returned in the original packaging, including any boxes and hangers. The designer hangtag must remain attached to the garment during the try-on process. If the hangtag is removed and reattached, we will be unable to accept the item for return.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.   You can also check on the status here.
If you are approved, then your refund will be processed  immediately, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

Sale items (if applicable)
Only regular priced items may be returned, unfortunately sale items cannot be returned

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item in different sizes or colors please complete return in the return portal.

Shipping
To return your product, please follow instructions given in the return portal and mail your product to the address provided.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 
If the package does not reach us safely we will not be able to complete the refund, so it is recommended to use a tracked method for safe delivery. 
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.